Privacy Policy

Section 01

Information We Collect

We collect information in the following ways:

Contact & Inquiry Forms

• Name, email address, phone number, and any message content you submit through our contact or inquiry forms.

Student Enrollment & Applications

• Name, date of birth, address, academic records, and family/guardian contact information provided during the admissions process.
• This information is collected and handled in accordance with the Family Educational Rights and Privacy Act (FERPA).

Online Donations

• Name, email address, billing address, and payment information submitted through our giving pages, which are powered by FACTS Management (factsmgtadmin.com).
• Payment card details are processed securely by FACTS and are not stored on our servers.

Email Newsletter Signups

• Name and email address collected when you subscribe to our newsletters or communications, managed through third-party email platforms including Constant Contact.

Automatically Collected Information

• IP address, browser type, device type, pages visited, and time spent on pages — collected automatically when you visit our website.

Section 02

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for information about SCHS.
• Process student enrollment applications and communicate with prospective and current families.
• Process charitable donations and provide donation receipts.
• Send newsletters, event updates, and school news to subscribers.
• Improve our website's content and user experience.
• Comply with legal obligations and protect the rights and safety of our school community.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Section 03

Third-Party Services

Our website uses the following third-party tools, each with their own privacy practices:

We encourage you to review the privacy policies of these third-party services before submitting information through them.

Section 04

Children's Privacy (COPPA)

Santa Clara High School serves students, some of whom may be under the age of 13. We are committed to complying with the Children's Online Privacy Protection Act (COPPA).

• We do not knowingly collect personal information directly from children under 13 through our public-facing website without verifiable parental consent.
• Student enrollment and educational records are collected through official school channels under FERPA protections, not through general website forms.
• If you believe a child under 13 has submitted personal information to us without parental consent, please contact us immediately so we can remove that information.

Section 05

Student Records & FERPA

As an educational institution, SCHS complies with the Family Educational Rights and Privacy Act (FERPA), which protects the privacy of student education records.

• Parents and eligible students have the right to inspect and review education records.
• We do not disclose personally identifiable information from student records without written consent, except as permitted by FERPA.
• For questions about student records, please contact the school's main office directly.

Section 06

California Privacy Rights (CCPA/CPRA)

As a California-based organization, we respect the rights afforded to California residents under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). You have the right to:

• Know what personal information we collect and how it is used.
• Delete personal information we have collected about you, subject to certain exceptions.
• Correct inaccurate personal information we hold about you.
• Opt out of the sale or sharing of your personal information. (Note: We do not sell personal information.)
• Non-discrimination — we will not discriminate against you for exercising any of these rights.

To exercise any of these rights, please contact us using the information in Section 9 below.

Section 07

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. We may use:

• Essential cookies — required for the website to function properly.
• Analytics cookies — to understand how visitors use our site so we can improve it.
• Third-party cookies — placed by embedded social media content or third-party tools.

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Section 08

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sensitive information such as payment data is handled exclusively through our third-party payment processor (FACTS) using industry-standard encryption.

Section 09

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a concern, please contact us:

Section 10

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.